VOCO Media

無限資訊傳媒

Terms & Conditions

歡迎來到 www.vocofm.com(以下簡稱“網站”或“本服務”),該網站由 VOCO Media 擁有並運營。通過使用本網站,您同意受這些條款和條件的約束,並按照這些條款和條件、我們的隱私政策以及可能適用於本網站特定部分或通過本網站提供的產品和服務的任何其他條款和條件使用本網站。

我們保留更改這些條款和條件或對使用本網站施加新條件的權利,我們將不時在本網站上發布修訂的服務條款。繼續使用本網站,即表示您接受修改后的服務條款。

A. 隱私政策。VOCO Media尊重您的隱私,並允許您控制個人信息的處理方式。請查閱我們的隱私政策,該政策也適用於本網站,並通知用戶我們的數據收集做法。

B. 管轄法律。這些條款受蘇格蘭法律管轄。從本網站購買產品和服務的任何合同以及與任何此類合同相關的任何爭議或索賠將受蘇格蘭法律管轄。您和我們都同意蘇格蘭法院將具有非專屬管轄權。但是,如果您是北愛爾蘭居民,您也可以在北愛爾蘭提起訴訟,如果您是英格蘭或威爾士的居民,您也可以在英格蘭或威爾士提起訴訟。

C. 年齡。VOCO Media不知情地從未滿十三歲的人員(無論是在線還是離線)收集個人信息。該網站僅供13歲或以上的用戶使用。未滿13歲的個體嚴禁在該網站上創建帳戶,一旦檢測到任何此類人員的帳戶,將被終止。

D. 用戶帳戶。為了訪問本網站的某些功能,我們可能會要求您提供某些信息,例如姓名和電子郵件地址。您同意根據本網站的註冊表格的提示提供真實、準確、當前和完整的有關自己的信息。您有責任保守您的帳戶和密碼的保密性,並限制對您的計算機的訪問,您同意對在您的帳戶或密碼下發生的所有活動負責。您不得將您的帳戶分配給任何其他人或實體。您承認VOCO Media不對因您的帳戶被盗或不當使用而產生的第三方訪問您的帳戶承擔責任。如果我們有合理理由懷疑此類信息是虛假、不準確或不完整的,我們保留暫停或終止您的帳戶以及拒絕對本網站的任何和所有當前或未來使用的權利。

E. 內容。通過發布、下載、顯示、執行、傳輸或以其他方式分發信息或其他內容到本網站,您正在授予VOCO Media及其聯營公司使用、複製、分發、傳輸、顯示、重製和編輯您的內容的許可。並且通過在網站上發布內容,您保證您擁有該內容的權利,或者被授權發布、顯示、傳輸該內容。您同意不發布、顯示、執行、傳輸任何誹謗、中傷、淫穢、色情、虐待或威脅性的內容;鼓吹或鼓勵可能構成刑事犯罪、引起民事責任或違反任何適用的地方、州、國家或外國法律或法規的行為;廣告或以其他方式募集資金,或者是商品或服務的招攬。VOCO Media保留使用本服務中的任何此類材料終止您接收、傳輸或分發的權利,並且,如果適用,從其服務器中刪除任何此類材料的權利。

F. 違規行為。VOCO Media及其關聯公司保留拒絕或取消服務、終止帳戶或刪除或編輯內容的權利,全部由我們自行決定。

G. 關聯網站。VOCO Media對第三方網站或材料無控制權,也無法負責。既不VOCO Media也不本網站對這些合作夥伴和聯盟網站的內容和性能負責,VOCO Media不對這些合作夥伴和聯盟網站所提供信息的準確性、時效性、內容或質量提供任何保證,VOCO Media不對可能存在在這些網站上的未經授權、令人反感、不准確、具有誤導性或非法的內容承擔責任。您承認並同意,除非明確另有規定,這些條款和條件將規範您對任何和所有第三方內容的使用。

H. 禁止行為。您禁止違反或嘗試違反本網站或服務的任何安全功能,包括但不限於訪問未經您授權的內容或數據,或登錄您未被授權訪問的服務器或帳戶;嘗試探測、掃描或測試服務、本網站或任何相關系統或網絡的弱點,或未經授權地突破安全或身份驗證措施;干擾或嘗試干擾任何用戶、主機或網絡的服務,包括但不限於通過向本網站或服務提交病毒,超載、“洪水”、“垃圾郵件”、“郵件轟炸”或“拖垮”等手段;使用本網站或服務發送未經請求的電子郵件,包括但不限於宣傳或宣傳產品或服務的信息;伪造任何TCP/IP包標頭或任何電子郵件中的任何部分或在使用服務時在任何帖子中的信息中的任何部分;嘗試修改、反編譯、反編譯、解編譯、解編譯或以其他方式減少或試圖減少VOCO Media在提供本網站或服務時使用的源代碼的任何部分,或試圖使之人能理解。賠償

I. 責任。本網站上包括或可通過本網站獲得的信息、軟件、產品和服務可能包括不準確性。本網站不斷發展,VOCO Media不對其準確性、完整性或適用性提供任何種類的、明示或默示的保證。VOCO Media可能隨時對本網站進行改進和/或更改。根據適用法律的最大允許範圍,無論是基於合同、侵權、疏忽、嚴格責任還是其他方式,VOCO Media及/或其供應商對因使用或執行本網站,或因延遲或無法使用本網站或相關服務,或因提供或未能提供服務,或因通過本網站獲得的任何信息、軟件、產品、服務和相關圖形而引起的任何直接、間接、懲罰性、附帶、特殊、間接的損害或任何損害,包括但不限於利潤損失、數據或利潤損失,不承擔任何責任。因為一些州/司法管轄區不允許對間接或附帶損害的排除或限制,上述限制可能不適用於您。如果您對本網站的任何部分或對這些使用條款的不滿,您唯一的獨家補救措施是停止使用本網站。

J. 賠償。您同意對The VOCO Media、其關聯公司、官員、董事、員工、顧問、代理人和代表的任何和所有第三方索賠、損失、責任、損害和/或費用(包括合理的律師費和費用)進行賠償,這些索賠、損失、責任、損害和/或費用是由於您訪問或使用本網站、您違反這些使用條款,或您或您帳戶的任何其他用戶侵犯了任何其他人或實體的知識產權或其他權利而引起的。The VOCO Media將及時通知您任何此類索賠、損失、責任或要求,並將根據您的費用提供您合理的協助,以辯護此類索賠、損失、責任、損害或費用。

The VOCO Media歡迎您就使用條款提出問題或意見,請使用本網站的聯繫表格,您可以通過單擊網站頁面底部的“聯繫”鏈接找到該聯繫表格。

Agreement between you, the user, and www.vocofm.com

Welcome to www.vocofm.com (the “Site”) is owned and operated by The VOCOMedia  By using the Site, you agree to be bound by these Terms and Conditions and to use the Site in accordance with these Terms and Conditions, our Privacy Policy and any additional terms and conditions that may apply to specific sections of the Site or to products and services available through the Site.

We reserve the right to change these Terms and Conditions or to impose new conditions on use of the Site, from time to time, in which case we will post the revised Terms of Service on this website. By continuing to use the Site after we post any such changes, you accept the Terms of Service, as modified.

A. PRIVACY POLICY. VOCO Media respects your privacy and permits you to control the treatment of your personal information. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices.

B. GOVERNING LAW. These terms are governed by Scottish law. Any contract for the purchase of products and services from this site and any dispute or claim arising out of or in connection with any such contract will be governed by Scottish law. You and we both agree that the courts of Scotland will have non-exclusive jurisdiction. However, if you are a resident in Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident in England or Wales you may also bring proceedings in England or Wales.

C. AGE. VOCO Media does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. The site is intended only for users aged 13 or older. Individuals under the age of 13 are strictly prohibited from creating an account on the site and the accounts for any such person shall be terminated upon detection.

D. USER ACCOUNT. To access certain features of the Site, we may ask you to provide certain information such as name and e-mail address. You agree to provide true, accurate, current and complete information about yourself as prompted by the Site’s registration form. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that VOCO Media is not responsible for third party access to your account that results from theft or misappropriation of your account. If we have reasonable grounds to suspect that such information is untrue, inaccurate, or incomplete, we reserve the right to suspend or terminate your account and refuse any and all current or future use of the Site.

E. CONTENT. By posting, downloading, displaying, performing, transmitting, or otherwise distributing information or other content to the Site, you are granting VOCO Media and its associates a license to use, copy, distribute, transmit, display, reproduce, edit your content. And by posting content to the website, you warrant that you own the rights to the content or authorised to post, display, transmit the content. You agree not to post, display, perform, transmit any content that are libelous, defamatory, obscene, pornographic, abusive, or threatening; advocates or encourages conduct that could constitute a criminal offense, give rise to civil liability, or otherwise violate any applicable local, state, national, or foreign law or regulation; advertises or otherwise solicits funds or is a solicitation for goods or services. VOCO Media reserves the right to terminate your receipt, transmission, or other distribution of any such material using the Service, and, if applicable, to delete any such material from its servers.

F. VIOLATIONS. VOCO Media and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.

G. AFFILIATED SITES. VOCO Media has no control over, and no liability for any third party websites or materials. Neither VOCO Media nor the Site has control over the content and performance of these partner and affiliate sites, VOCO Media makes no guarantees about the accuracy, currency, content, or quality of the information provided by such sites, and VOCO Media assumes no responsibility for unintended, objectionable, inaccurate, misleading, or unlawful content that may reside on those sites. You acknowledge and agree that VOCO Media makes no guarantees about, and assumes no responsibility for, the accuracy, currency, content, or quality of this third party content, and that, unless expressly provided otherwise, these Terms and Conditions shall govern your use of any and all third party content.

H. PROHIBITIONS. You are prohibited from violating or attempting to violate any security features of the Site or Service, including, without limitation, accessing content or data not intended for you, or logging onto a server or account that you are not authorized to access; attempting to probe, scan, or test the vulnerability of the Service, the Site, or any associated system or network, or to breach security or authentication measures without proper authorization; interfering or attempting to interfere with service to any user, host, or network, including, without limitation, by means of submitting a virus to the Site or Service, overloading, “flooding,” “spamming,” “mail bombing,” or “crashing”; using the Site or Service to send unsolicited e-mail, including, without limitation, promotions, or advertisements for products or services; forging any TCP/IP packet header or any part of the header information in any e-mail or in any posting using the Service; attempting to modify, reverse-engineer, decompile, disassemble, or otherwise reduce or attempt to reduce to a human-perceivable form any of the source code used by VOCO Media in providing the Site or Service. indemnify

I. LIABILITY. THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES. THIS SITE IS CONTINUALLY UNDER DEVELOPMENT AND VOCO Media MAKES NO WARRANTY OF ANY KIND, IMPLIED OR EXPRESS, AS TO ITS ACCURACY, COMPLETENESS OR APPROPRIATENESS FOR ANY PURPOSE. VOCO Media MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL VOCO Media AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF VOCO Media OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.

J. INDEMNIFICATION. You agree to indemnify, defend, and hold harmless The VOCO Media , its affiliates, officers, directors, employees, consultants, agents, and representatives from any and all third party claims, losses, liability, damages, and/or costs (including reasonable attorney fees and costs) arising from your access to or use of the Site, your violation of these Terms of Use, or your infringement, or infringement by any other user of your account, of any intellectual property or other right of any person or entity. The VOCO Media will notify you promptly of any such claim, loss, liability, or demand, and will provide you with reasonable assistance, at your expense, in defending any such claim, loss, liability, damage, or cost.

The VOCO Media welcomes your questions or comments regarding the Terms, please use the contact form for the Site, you can locate it by clicking the “Contact” link in the footer of the Site. 

Privacy Policy

VOCO Media 隱私政策

有效日期:2022年6月8日

  1. 關於本政策

本政策描述了我們如何處理您在VOCO Media USA Inc的個人數據。

適用於您使用:

所有VOCO Media的流媒體服務作為用戶。例如,這包括:

您在任何設備上使用VOCO Media

用戶體驗的個性化 – 觀看我們的個性化解釋視頻,以更多了解此內容

提供我們服務所需的基礎設施

將您的VOCO Media帳戶與另一個應用程式連接

我們的免費或付費流媒體選項(每個都是“服務選項”)

包含指向本隱私政策的其他VOCO Media服務。這些包括VOCO Media網站、客戶服務和社區網站

從現在開始,我們將統稱這些為“VOCO Media服務”。

我們可能不時開發新的服務或提供附加服務。它們也將受到本政策的約束,除非我們引入它們時另有說明。

本政策不包括…

VOCO Media的使用條款,這是一個獨立的文件。使用條款概述了您和VOCO Media之間使用VOCO Media服務的法律合同。它還描述了VOCO Media的規則和您的用戶權利。

其他VOCO Media服務的使用,這些服務有其自己的隱私政策。其他VOCO Media服務包括Anchor、Soundtrap、Megaphone和VOCO Media Live應用程序。

我們已在我們的加州隱私披露補充文件中包含了根據加州消費者隱私權法(CCPA)所需的權利和披露的更多信息。

其他資源和設置

您的個人數據的關鍵信息都在本政策中。但是,您可能希望查看我們的其他隱私資源和控制選項:

隱私中心:提供關鍵主題摘要和有用視頻的用戶友好型中心。其中包括“您的隱私控制”視頻,該視頻向您展示如何行使您的用戶權利並就我們處理您的數據方式作出選擇(請參閱第2節“您的個人數據權利和控制”以瞭解有關用戶權利的更多信息)。

隱私設置:控制某些個人數據的處理,包括定制廣告。

通知設置:設置從VOCO Media獲得的市場營銷通信。

設置(在VOCO Media的桌面和移動版本中找到):控制VOCO Media服務的某些方面,例如“社交”或“不雅內容”。在“社交”設置中,您可以:

開始私人會話

選擇是否與您的關注者分享您在VOCO Media上聽的內容

選擇是否在您的公共個人資料上顯示您最近播放的藝術家

在“不雅內容”設置中,您可以控制是否可以在您的VOCO Media帳戶上播放帶有不雅評級的內容。

Cookies政策:關於我們如何使用Cookies以及如何管理Cookie首選項的信息。Cookies是當您訪問網站時保存在您的手機、平板電腦或計算機上的文件。

  1. 您的個人數據權利和控制

隱私法律,包括《通用數據保護法規》(GDPR),賦予個人對其個人數據的權利。

某些權利僅在VOCO Media使用某種“法律依據”來處理您的數據時才適用。我們在第4節“我們使用您的個人數據的目的”中解釋了每一個法律依據以及VOCO Media使用每個法律依據的情況。

  1. 我們收集關於您的個人數據

以下表格列出了我們收集和使用的個人數據的類別。您也可以觀看我們的有關VOCO Media個人數據的視頻。

如果您下載VOCO Media移動應用程序,並嘗試以登出的用戶體驗使用VOCO Media,我們將收集有關您使用VOCO Media服務的有限信息,包括使用數據。我們這樣做是為了了解您如何訪問和使用該服務。我們也這樣做是為了確保我們為您提供適合的體驗,例如根據您所在的國家或地區。如果您決定創建一個VOCO Media帳戶以完整體驗我們的服務,那麼我們將將這些數據與您的VOCO Media帳戶數據相結合。

  1. 我們使用您的個人數據的目的

下表列出了:

我們處理您的個人數據的目的

我們根據數據保護法的法律依據(每個都稱為“法律依據”)的法律依據,用於每個目的

我們用於每個目的的個人數據的類別。有關這些類別的更多信息,請參閱第3節“我們收集關於您的個人數據”。

以下是對每個“法律依據”的一般解釋,以幫助您理解該表:

履行合同:當VOCO Media(或第三方)需要處理您的個人數據以:

遵守與您的合同義務。這包括VOCO Media根據使用條款向您提供VOCO Media服務的義務,或

在新合同與您開始之前驗證信息。

合法利益:當VOCO Media或第三方有興趣以某種方式使用您的個人數據,該方式是必要的並且是合理的,考慮到您和其他VOCO Media用戶可能面臨的任何潛在風險。例如,使用您的使用數據來改進所有用戶的VOCO Media服務。如果您想了解特定的合理理由,請與我們聯繫。

同意:當VOCO Media要求您積極表示同意VOCO Media將您的個人數據用於特定目的時。

  1. 共享您的個人數據

本部分描述了您在使用VOCO Media服務期間收集或生成的個人數據的接收者類別。

公開可用信息

以下個人數據將始終在VOCO Media服務上公開可用:

您的個人資料名稱

您的個人資料照片或圖像

您的公共播放列表

您在VOCO Media服務上發布的其他內容以及任何相關的標題、描述和圖像

您在VOCO Media服務上關注的用戶

在VOCO Media服務上關注您的用戶(您可以封鎖關注者)

您或其他用戶可以在第三方服務上共享特定信息,如社交媒體或消息平台。這包括:

您的個人資料

您在VOCO Media上發布的任何內容以及有關該內容的詳細信息

您的公共播放列表

當此類共享發生時,第三方服務可能會儲存一份副本以支持其功能。

  1. 數據保留

我們僅在必要的時間內保留您的個人數據,以提供VOCO Media服務並為VOCO Media的合法和基本業務目的,如:

維護VOCO Media服務的性能

就新功能和提供內容做出基於數據的業務決策

遵守法律義務

解決爭端

用於確定保留期限的標準包括:

我們如何減少數據保留期限?我們的系統設計為在90天內使個人數據過時,除非出于合法業務原因選擇了其他期限。

我們是否需要保留數據以確保用戶所期望的服務?我們通常會保存帳戶的生命周期內的流媒體記錄,以提供用戶喜愛的回顧播放列表(例如“您的夏季回顧”和年底的“Wrapped”活動)以及基於當前收聽習慣的個性化建議。

用戶能否自己更新或刪除數據?在用戶能夠查看並自行更新個人數據的情況下,我們將保留該信息,直到用戶自行選擇更改或刪除為止。例如,我們會保留您的VOCO Media電子郵件地址和其他個人資料信息,直到您自行更改或刪除它。

我們是否需要保留數據以遵守我們的規則並保持服務的安全性?為了確保用戶安全,防止平台上的有害內容,並對知識產權侵權的舉報採取行動,我們可能會保留已從VOCO Media服務中刪除的數據,以解決潛在的違反我們的用戶指南和平台規則的行為。

VOCO Media是否受法律或合同義務的約束,需要保留或刪除數據?例如,強制性的數據保留法律、政府命令保留與調查相關的數據或出于訴訟目的而保留的數據。相反,如果法律要求我們刪除非法內容,我們將刪除非法內容。

  1. 轉移至其他國家

由於我們業務的全球性質,當執行本政策中描述的活動時,VOCO Media將個人數據國際共享給VOCO Media集團公司、分包商和合作夥伴。它們可能會在其數據保護法不被視為與歐盟法或您居住地法律同樣堅固的國家處理您的數據。例如,它們可能不會賦予您對您的數據相同的權利。

每當我們國際轉移個人數據時,我們使用工具來:

確保數據轉移符合適用法律

幫助為您的數據提供與歐盟法和您居住地法律相同級別的保護

  1. 保護您的個人數據安全

我們致力於保護我們用戶的個人數據。我們采取適當的技術和組織措施來幫助保護您的個人數據的安全性。然而,請注意,沒有系統是完全安全的。

我們已實施各種保護措施,以防止未經授權訪問和在我們的系統中不必要地保留個人數據。這些包括偽名化、加密、訪問和保留政策。

為了保護您的用戶帳戶,我們鼓勵您:

使用僅供VOCO Media帳戶使用的強密碼

永遠不要與他人分享您的密碼

限制對您的計算機和瀏覽器的訪問

在在共用設備上使用VOCO Media服務後,立即登出

閱讀有關保護您帳戶的更多細節

您可以通過使用帳戶頁面上的“全部登出”功能在多個地方同時登出VOCO Media。

如果其他人可以訪問您的VOCO Media帳戶(例如,如果您已經允許他們在共享設備上使用您的帳戶),那麼他們可以訪問個人數據、控制項和您帳戶中的VOCO Media服務。

只有在您希望與他們分享這些個人數據時,才應將其他個人授予使用您的帳戶的權限。其他人對您的VOCO Media帳戶的使用可能會影響您的個性化建議並包含在您的數據下載中。

  1. 兒童

注意:除非VOCO Media Kids隱私政策另有規定,否則本政策不適用於VOCO Media Kids。VOCO Media Kids是一個獨立的VOCO Media應用程序。

VOCO Media服務在每個國家或地區都有最低的“年齡限制”。VOCO Media服務不針對以下年齡的兒童提供服務:

不滿13歲的兒童,或

其年齡使處理其個人數據變得非法,或

要求父母同意處理其個人數據

我們不會故意收集或使用不符合適用年齡限制的兒童的個人數據。如果您不符合適用年齡限制,請不要使用VOCO Media服務,也不要向我們提供任何個人數據。相反,我們建議使用VOCO Media Kids帳戶。

如果您是不符合適用年齡限制的兒童的父母,並且得知您的兒童向VOCO Media提供了個人數據,請與我們聯繫。

如果我們得知我們已經收集了不符合適用年齡限制的兒童的個人數據,我們將採取合理的措施刪除該個人數據。這可能需要我們刪除該兒童的VOCO Media帳戶。

在使用VOCO Media服務的共享設備上,您應該謹慎選擇對18歲以下的個人不適宜的內容。

  1. 本政策的更改

我們可能會偶爾對本政策進行更改。

當我們對本政策進行重大更改時,我們將根據情況提供顯著的通知。例如,我們可能在VOCO Media服務中顯示顯著的通知,或向您發送電子郵件或設備通知。

  1. 如何聯繫我們

有關本政策的任何問題或疑慮,請通過以下任何方式聯繫我們的數據保護主任:

電子郵件service@VOCO Media.com

寫信給我們:VOCO Media USA Inc.,18401 Arenth Ave.,unit C,City of Industry,CA 91748

© VOCO Media USA Inc.

VOCO Media Privacy Policy

Effective as of 8 June 2022

 

1. About this Policy

This Policy describes how we process your personal data at VOCO Media USA Inc.

It applies to your use of:

all VOCO Media streaming services as a user. For example this includes:

your use of VOCO Media on any device

the personalization of your user experience – watch our personalization explainer video to learn more about this

the infrastructure required to provide our services

connection of your VOCO Media account with another application

both our free or paid streaming options (each a ‘Service Option’)

other VOCO Media services which include a link to this Privacy Policy. These include VOCO Media websites, Customer Service and the Community Site

From now on, we’ll collectively call these the ‘VOCO Media Service’.

From time to time, we may develop new or offer additional services. They’ll also be subject to this Policy, unless stated otherwise when we introduce them.

This Policy is not…

the VOCO Media Terms of Use, which is a separate document. The Terms of Use outline the legal contract between you and VOCO Media for using the VOCO Media Service. It also describes the rules of VOCO Media and your user rights

about your use of other VOCO Media services which have their own privacy policy. Other VOCO Media services include Anchor, Soundtrap, Megaphone and the VOCO Media Live app

We have included further information about rights and disclosures as required under the California Consumer Privacy Act (CCPA) in our California Privacy Disclosures supplement.

Other resources and settings

Key information about your personal data is right here in this Policy. However, you might want to take a look at our other privacy resources and controls:

Privacy Center: A user-friendly hub with summaries of key topics and helpful videos. It includes the ‘Your Privacy Controls’ video which shows you how to exercise your user rights and make choices about the way we process your data (see Section 2 ‘Your personal data rights and controls’ for more on user rights).

Privacy Settings: Control the processing of certain personal data, including Tailored Ads.

Notification Settings Set which marketing communications you get from VOCO Media.

Settings (found in the Desktop and Mobile versions of VOCO Media): Control certain aspects of the VOCO Media Service such as ‘Social’ or ‘Explicit Content’. On the ‘Social’ setting, you can:

start a Private session

choose whether to share what you listen to on VOCO Media with your followers

choose whether to show your recently played artists on your public profile

On the ‘Explicit Content’ setting you can control whether explicit-rated content can be played on your VOCO Media account.

Cookies Policy: Information on how we use cookies and how to manage your cookie preferences. Cookies are files saved on your phone, tablet or computer when you visit a website.

 

2. Your personal data rights and controls

Privacy laws, including the General Data Protection Regulation (‘GDPR’), give rights to individuals over their personal data.

Some rights only apply when VOCO Media uses a certain ‘legal basis’ to process your data. We explain each legal basis, and when VOCO Media uses each one, in Section 4 ‘Our purpose for using your personal data’.

 

3. Personal data we collect about you

These tables set out the categories of personal data we collect and use. You can also watch our video about Personal Data at VOCO Media.

If you download the VOCO Media mobile app and try VOCO Media using a logged out user experience, we will collect limited information about your usage of the VOCO Media Service, including Usage Data. We do this to understand how you are accessing and using the Service. We also do this to ensure we provide the right experience for you, for example based on your country or region. If you decide to create a VOCO Media account to experience our service in full, then we will combine this data with your VOCO Media account data.

 

4. Our purpose for using your personal data

The table below sets out:

our purpose for processing your personal data

our legal justifications (each called a ‘legal basis’) under data protection law, for each purpose

categories of personal data which we use for each purpose. See more about these categories in Section 3 ‘Personal data we collect about you’

Here is a general explanation of each ‘legal basis’ to help you understand the table:

Performance of a Contract: When it’s necessary for VOCO Media (or a third party) to process your personal data to:

comply with obligations under a contract with you. This includes VOCO Media’s obligations under the Terms of Use to provide the VOCO Media Service to you, or

verify information before a new contract with you begins.

Legitimate Interest: When VOCO Media or a third party has an interest in using your personal data in a certain way, which is necessary and justified considering any possible risks to you and other VOCO Media users. For example, using your Usage Data to improve the VOCO Media Service for all users. Contact us if you want to understand a specific justification.

Consent: When VOCO Media asks you to actively indicate your agreement to VOCO Media’s use of your personal data for a certain purpose.

 

5. Sharing your personal data

This section sets out the categories of recipients of the personal data collected or generated through your use of the VOCO Media Service.

Publicly available information

The following personal data will always be publicly available on the VOCO Media Service:

your profile name

your profile photo or image

your public playlists

other content you post on the VOCO Media Service, and any associated titles, descriptions and images

who you follow on the VOCO Media Service

who follows you on the VOCO Media Service (you can block followers)

You or another user can share certain information on third party services, like social media or messaging platforms. This includes:

your profile

any content you post on VOCO Media and details about that content

your public playlists

When this sharing occurs, the third party service may store a copy of it to support their features.

 

 

6. Data retention

We keep your personal data only as long as necessary to provide you with the VOCO Media Service and for VOCO Media’s legitimate and essential business purposes, such as:

maintaining the performance of the VOCO Media Service

making data-driven business decisions about new features and offerings

complying with our legal obligations

resolving disputes

Criteria used to determine the retention periods include:

How can we minimize the data retention period? Our systems are designed to age out personal data in 90 days, unless another period is selected for legitimate business reasons.

Do we need to keep data to ensure the service that users expect? We keep personal data for an appropriate period to deliver a personalized service to our users over time. We typically keep streaming history for the life of an account, for example, to provide retrospective playlists that users enjoy (e.g. Your Summer Rewind and the end-of-year Wrapped campaign) and personalized recommendations based on current listening habits.

Are users able to update or delete the data themselves? Where users are able to see and update the personal data themselves, we keep the information for as long as the user chooses. For example, we keep your VOCO Media email address and other profile information until you choose to change or delete it yourself.

Do we need to keep the data to uphold our rules and keep our service safe? To help ensure user safety, protect against harmful content on our platform, and take action with reports of intellectual property infringement, we may keep data that has been removed from the VOCO Media Service for a limited period of time. This helps us investigate potential breaches of our User Guidelines and Platform Rules.

Is VOCO Media subject to a legal or contractual obligation to keep or delete the data? Examples include mandatory data retention laws, government orders to preserve data relevant to an investigation or data kept for the purposes of litigation. Conversely, we will remove unlawful content if the law requires us to do so.

 

7. Transfer to other countries

Because of the global nature of our business, VOCO Media shares personal data internationally with VOCO Media group companies, subcontractors and partners when carrying out the activities described in this Policy. They may process your data in countries whose data protection laws are not considered to be as strong as EU laws or the laws which apply where you live. For example, they may not give you the same rights over your data.

Whenever we transfer personal data internationally, we use tools to:

make sure the data transfer complies with applicable law

help to give your data the same level of protection as it has in the EU and the laws which apply where you live

 

8. Keeping your personal data safe

We’re committed to protecting our users’ personal data. We put in place appropriate technical and organizational measures to help protect the security of your personal data. However, be aware that no system is ever completely secure.

We have implemented various safeguards to guard against unauthorised access and unnecessary retention of personal data in our systems. These include pseudonymisation, encryption, access, and retention policies.

To protect your user account, we encourage you to:

use a strong password which you only use for your VOCO Media account

never share your password with anyone

limit access to your computer and browser

log out once you have finished using the VOCO Media Service on a shared device

read more detail on protecting your account

You can log out of VOCO Media in multiple places at once by using the ‘Sign out everywhere’ function on your account page.

If other individuals have access to your VOCO Media account (for example if you’ve given them permission to use your account on a shared device), then they can access personal data, controls and the VOCO Media Service available in your account.

It’s your responsibility to only provide individuals with permission to use your account where you’re comfortable sharing this personal data with them. Anyone else’s use of your VOCO Media account may impact your personalised recommendations and be included in your data download.

 

9. Children

Note: This Policy doesn’t apply to VOCO Media Kids unless the VOCO Media Kids Privacy Policy says so. VOCO Media Kids is a separate VOCO Media application.

The VOCO Media Service has a minimum ‘Age Limit’ in each country or region. The VOCO Media Service is not directed to children whose age:

is under the age of 13 years, or

makes it illegal to process their personal data, or

requires parental consent to process their personal data

We do not knowingly collect or use personal data from children under the applicable Age Limit. If you’re under the Age Limit, please do not use the VOCO Media Service, and do not provide any personal data to us. Instead, we recommend using a VOCO Media Kids account.

If you’re a parent of a child under the Age Limit and become aware that your child has provided personal data to VOCO Media, please contact us.

If we learn that we’ve collected the personal data of a child under the applicable Age Limit, we’ll take reasonable steps to delete the personal data. This may require us to delete the VOCO Media account for that child.

When using a shared device on the main VOCO Media Service, you should be cautious about playing or recommending any content to individuals under 18 years old which could be inappropriate for them.

 

10. Changes to this Policy

We may occasionally make changes to this Policy.

When we make material changes to this Policy, we’ll provide you with prominent notice as appropriate under the circumstances. For example, we may display a prominent notice within the VOCO Media Service or send you an email or device notification.

 

11. How to contact us

For any questions or concerns about this Policy, contact our Data Protection Officer any one of these ways:

email service@VOCO Media.com

write to us at: VOCO Media USA Inc., 18401 Arenth Ave., unit C, City of Industry, CA 91748© VOCO Media USA Inc.

 

Copyright © 2022 VOCO Media - All Rights Reserved.

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